Effective Date: December 5, 2024
Robust Cannabis POS values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our cannabis point-of-sale services. Please read this policy carefully to understand our views and practices regarding your personal information and how we treat it.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected when you use our website or services.
a. Personal Information You Provide
- Name
- Email address
- Phone number
- Mailing address
- Date of birth (to verify legal age for cannabis purchases)
- Government-issued ID (if required by law)
- Payment information (credit/debit card details, billing information)
- Medical cannabis card details (if applicable)
b. Automatically Collected Information
- IP address
- Browser type and version
- Device type
- Operating system
- Pages viewed
- Time spent on our site
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions and fulfill orders.
- To verify your age and legal eligibility to purchase cannabis products.
- To provide customer support.
- To send order confirmations and updates.
- To improve our website and user experience.
- To comply with legal and regulatory requirements.
- To send promotional materials, if you have opted in to receive them.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with the following entities:
a. Service Providers
We may share your information with third-party vendors that assist us with payment processing, identity verification, order fulfillment, and website analytics.
b. Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
c. Business Transfers
In the event of a merger, sale, or transfer of some or all of our business assets, your information may be transferred to the acquiring entity.
Your Rights and Choices
a. Access and Correction
You have the right to access, update, or correct your personal information. You can do this by contacting us directly.
b. Opt-Out of Marketing Communications
You can opt out of receiving promotional emails by following the unsubscribe link in any email or by contacting us.
c. Cookie Preferences
Most web browsers allow you to manage cookies through your browser settings. You can adjust your preferences to refuse cookies or alert you when cookies are being sent.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Children’s Privacy
Our services are not directed to individuals under the legal age for cannabis use in your jurisdiction. We do not knowingly collect personal information from individuals under this age. If we become aware that we have collected such information, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our website. Your continued use of our website and services after the changes have been posted will constitute your acceptance of the changes.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.